Privacy policy

Privacy Policy

Last Updated: June 2026

At GYMNEST, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase.

By using our website, you agree to the terms outlined in this Privacy Policy.


1. Information We Collect

We may collect the following types of information:

Personal Information

When you place an order, create an account, or contact us, we may collect:

  • Full Name
  • Email Address
  • Phone Number
  • Billing Address
  • Shipping Address
  • Payment Information
  • Order History

Automatically Collected Information

When you browse our website, we may automatically collect:

  • IP Address
  • Browser Type
  • Device Information
  • Operating System
  • Pages Visited
  • Date and Time of Visit
  • Referral Source

2. How We Use Your Information

We use your information to:

  • Process and fulfill orders
  • Manage customer accounts
  • Provide customer support
  • Send order updates and tracking information
  • Improve our website and services
  • Prevent fraudulent transactions
  • Comply with legal obligations
  • Send promotional offers and marketing communications (with your consent)

3. Payment Information

All payments are processed through secure third-party payment providers.

GYMNEST does not store your complete credit card, debit card, UPI, or banking information on its servers.

Payment transactions are protected using industry-standard security measures.


4. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

  • Improve website functionality
  • Remember user preferences
  • Analyze website traffic
  • Enhance shopping experiences
  • Deliver personalized content and advertisements

You can disable cookies through your browser settings; however, some website features may not function properly.


5. Sharing of Information

We do not sell, rent, or trade your personal information.

We may share information with:

  • Payment Processors
  • Shipping & Logistics Partners
  • Website Service Providers
  • Marketing Service Providers
  • Legal Authorities when required by law

All third-party partners are expected to maintain appropriate data protection standards.


6. Data Security

We implement reasonable technical and organizational security measures to protect your personal information against:

  • Unauthorized access
  • Loss or theft
  • Misuse
  • Disclosure
  • Alteration

While we strive to protect your information, no online transmission or storage system can be guaranteed to be 100% secure.


7. Data Retention

We retain personal information only for as long as necessary to:

  • Provide our services
  • Complete transactions
  • Comply with legal requirements
  • Resolve disputes
  • Enforce our agreements

8. Your Rights

Depending on applicable laws, you may have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your data
  • Withdraw marketing consent
  • Request information about how your data is used

To exercise these rights, please contact us using the information provided below.


9. Third-Party Links

Our website may contain links to third-party websites.

GYMNEST is not responsible for the privacy practices, content, or policies of external websites. We encourage users to review the privacy policies of those websites separately.


10. Children's Privacy

GYMNEST does not knowingly collect personal information from individuals under the age of 13.

If we become aware that such information has been collected, we will take reasonable steps to delete it promptly.


11. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time.

Any changes will be posted on this page with an updated revision date.

Your continued use of our website after changes are posted constitutes acceptance of the revised Privacy Policy.


12. Contact Information

If you have any questions regarding this Privacy Policy or how your information is handled, please contact us:

GYMNEST

📧 Email: support@gymnest.com

🌐 Website: www.gymnest.com

📍  Haryana, India

Customer Support Hours

Monday – Saturday: 9:00 AM – 6:00 PM IST

Sunday: Closed

By using the GYMNEST website, you acknowledge that you have read, understood, and agreed to this Privacy Policy.