Welcome to GYMNEST. We are committed to delivering your orders safely and efficiently. Please read our Shipping Policy carefully before placing an order.
1. Order Processing
- Orders are processed within 1–2 business days after payment confirmation.
- Orders placed on weekends or public holidays will be processed on the next business day.
- During peak sales periods, processing times may be slightly longer.
2. Shipping Coverage
GYMNEST currently ships across India.
We are continuously expanding our delivery network to serve more customers nationwide.
3. Estimated Delivery Time
Delivery times may vary depending on your location:
-
Metro Cities: 2–5 Business Days
-
Tier 2 & Tier 3 Cities: 3–7 Business Days
-
Remote Areas: 5–10 Business Days
Delivery timelines are estimates and may vary due to courier operations, weather conditions, public holidays, or unforeseen circumstances.
4. Shipping Charges
Free Shipping
We offer Free Shipping Across India on eligible orders.
If any shipping charges apply, they will be displayed at checkout before payment.
5. Order Tracking
Once your order is shipped, you will receive:
- A shipping confirmation email
- Tracking details (if available)
- Courier partner information
Customers can use the tracking number to monitor shipment status.
6. Delivery Attempts
Our courier partners may attempt delivery multiple times.
If delivery fails due to:
- Incorrect address
- Unavailability of the recipient
- Invalid contact information
the package may be returned to us. Additional shipping charges may apply for re-shipment.
7. Address Changes
Customers must ensure that all shipping information is accurate at checkout.
Address changes can only be requested before the order is shipped.
Once an order has been dispatched, address modifications may not be possible.
8. Delayed Deliveries
While we strive to meet estimated delivery timelines, delays may occur due to:
- Weather conditions
- Public holidays
- Transportation disruptions
- Courier partner issues
- Force majeure events
GYMNEST is not liable for delays caused by third-party logistics providers.
9. Damaged or Missing Packages
If you receive:
- A damaged package
- An incomplete order
- A missing item
please contact us within 48 hours of delivery with supporting photos and your order details.
Our team will investigate and assist you as quickly as possible.
10. Incorrect Shipping Information
GYMNEST is not responsible for delays or delivery failures resulting from incorrect information provided by the customer.
Please review your shipping details carefully before completing your order.
11. International Shipping
Currently, GYMNEST ships only within India.
International shipping services may be introduced in the future.
12. Contact Us
For any shipping-related questions or concerns, please contact us:
GYMNEST Customer Support
Email: support@gymnest.com
Website: www.gymnest.com
Thank you for choosing GYMNEST. We appreciate your trust and look forward to delivering premium activewear designed to support your fitness journey.
